发布时间：2026-02-25
浏览量：30
Ultimus Client: Not Disclosed
Industry: Government – Financial Regulation and Oversight
Solutions:Comprehensive, end-to-end automation of financial institution licensing-related business processes
客户：未公开
行业：政府 -- 金融监管
解决方案：面向金融机构许可证相关业务流程的全面端到端自动化
Background
Our customer, a nation’s central bank, sought to enhance monetary and financial stability by migrating the licensing and oversight activities of all financial institutions to a digital format. This comprehensive digitization effort entailed the automation of 35 business processes relating to the granting, withdrawal, suspension, changing, and renewal of licenses for all commercial, retail, and investment banks; non-bank lenders; and foreign exchange and monetary intermediaries operating or seeking to operate in the country. Of particular note: a one-year targeted go-live date.
项目背景
我们的客户是一家国家的中央银行，旨在通过将所有金融机构的许可和监管活动迁移至数字化格式，来增强货币与金融稳定性。这项全面的数字化工作涉及对35个业务流程的自动化，这些流程关乎在该国运营或申请运营的所有商业银行、零售银行、投资银行、非银行放贷机构、外汇及货币中介机构的许可证授予、撤销、暂停、变更和续期。尤其值得注意的是，项目设定的上线目标时间仅为一年。
Challenges and Opportunity
The scope of this digitization effort was highly ambitious. Putting 35 automated business processes and over 40 reports and supporting applications into production in one year required:
l Over 6,000 form elements, 1,000 process steps, 40 integration points with core systems of record, and the automatic generation of 140 documents
l Securely extending processes outside the enterprise to the financial institutions themselves - without exposing sensitive internal and/or applicant information to the other party
l Making forms, user interfaces, and data entry available in Arabic and English
l Parallel process steps with complex, context-related task routing
l Complex step and instance completion time calculations and escalation methods to ensure SLA compliance
l Intuitive user interfaces, built-in user self-help, and form validation to reduce training and errors
l Automating task-level activities such as rich text document generation, email notifications, process instance launches and escalations, and routing decisions
l A unified, high productivity portal to consolidate process activities, user tasks, administrative and business reports, and communications
l High availability and fast solution performance at scale.
In addition, the customer recognized the importance of creating an overall solution architecture that would support rapid change and lower total cost of ownership.
挑战与机遇
此次数字化工作的范围极具雄心。在一年内将35个自动化业务流程、超过40份报告及配套应用投入生产，需要解决以下挑战：
l 涉及超过6,000个表单元素、1,000个流程步骤、与核心记录系统的40个集成点，并需自动生成140份文档。
l 需将流程安全地扩展到企业外部，直达金融机构本身——同时不向对方暴露敏感的内部和/或申请人信息。
l 实现表单、用户界面和数据录入的阿拉伯语和英语双语支持。
l 设计包含复杂、与上下文相关的任务路由的并行流程步骤。
l 进行复杂的步骤和实例完成时间计算，并设置升级方法以确保服务水平协议（SLA）合规。
l 构建直观的用户界面，内置用户自助功能和表单验证，以减少培训需求和操作错误。
l 自动化任务级活动，如富文本文档生成、邮件通知、流程实例启动与升级、路由决策等。
l 提供一个统一、高效的门户，用以整合流程活动、用户任务、管理和业务报告以及通信。
l 确保高可用性和规模化下的快速解决方案性能。
此外，客户认识到创建一个能够支持快速变更并降低总体拥有成本的整体解决方案架构至关重要。
Why Ultimus?
Our customer recognized that a project of this scope and timeline needed new thinking: The conventional approach – automating one process at a time with multiple tools and extensive custom programming – would be too slow and result in an unmanageable and unaffordable complexity. Instead, it required a platform architected for “Strategic Automation” – the Ultimus Digital Process Automation Suite.
The Ultimus DPA Suite is the only platform architected for business-level vs. process-level automation – a single platform that:
l satisfies low-code application development; process, case, and task use cases; integration; and production requirements;
l meets sophisticated, “real world” business requirements without custom programming;
l maximizes reuse and consistency and enforces best practice; and
l supports in-production performance and end user productivity at scale.
为什么选择Ultimus？
我们的客户认识到，如此规模和时限的项目需要新的思路：传统方法——使用多种工具和大量定制编程来逐个自动化流程——将过于缓慢，并导致难以管理和承受的复杂性。相反，它需要一个为"战略级自动化"而架构的平台——即 Ultimus 数字流程自动化套件。
Ultimus DPA套件是唯一一个为业务层面（而非流程层面）自动化而架构的平台——一个单一平台能够：
l 满足低代码应用开发、流程、案例和任务使用场景、集成以及生产环境需求；
l 无需定制编程即可满足复杂的、"真实世界"的业务需求；
l 最大化复用性和一致性，并强制执行最佳实践；
l 支持生产环境下的性能和规模化后的最终用户生产力。
The Ultimus DPA Suite’s unique low code application development environment, Composed Process Solutions, allowed the customer and Ultimus Enterprise Services to collaboratively develop:
l 64 common business objects that could be used across most or all applications, thereby reducing the number of form elements needed from over 6,000 to approximately 600
l 16 reusable adapters to satisfy the 40 integrations with core systems
l 35 document template object definitions from which the 140 document variations could be generated.
Importantly, the Ultimus platform allowed the customer to organize these composable business objects into global and family level definitions for maximum agility and manageability.
Ultimus DPA套件独特的低代码应用开发环境——Composed Process Solutions（组合流程解决方案），使得客户与Ultimus企业服务团队能够协作开发出：
l 64个通用业务对象，这些对象可用于大部分或所有应用，从而将所需的表单元素从超过6,000个减少到约600个。
l 16个可复用适配器，以满足与核心系统的40个集成点。
l 35个文档模板对象定义，可从中生成140种不同的文档变体。
重要的是，Ultimus平台允许客户将这些可组合的业务对象组织为全局级和族谱级的定义，以实现最大的敏捷性和可管理性。
Key Benefits and Measurable Results
This ambitious automation project went into production in 9 months – 4 months ahead of schedule – and on budget. And the project’s ROI was immense:
l Application and licensing errors were reduced by over 90%
l Approximately 95% of turnaround times now meet established Service Level Agreements
l Built in form and document validations reduced the licensing effort by 175 days of annually
l Sharing security clearance information across processes eliminated redundant and time-consuming re-verification, reducing the security clearance effort by over 20%
l Global, family, and individual solution level form, document, and process flow changes can be accurately implemented in 1-2 days, versus 2 months or more as with other enterprise systems.
这个雄心勃勃的自动化项目在9个月内即投入生产，比计划提前了4个月，且未超出预算。项目的投资回报率（ROI）极为可观：
l 申请和许可错误减少了90%以上
l 约95%的处理周期现在符合既定的服务水平协议（SLA）
l 内置的表单和文档验证每年节省了175人/天的许可工作量
l 跨流程共享安全审查信息，消除了冗余且耗时的重复验证，使安全审查工作量减少了20%以上
l 在全局、族谱和单个解决方案级别对表单、文档和流程进行的变更，可在1-2天内准确实施，而其他企业系统则需要2个月或更长时间。
